Flex Credits

Overview

Flex Credits is a flexible payment system that allows you to purchase credits in bulk at discounted rates. Unlike subscription credits that renew monthly, Flex Credits never expire and can be used whenever you need them.

How It Works

Purchasing Flex Credits

1. Navigate to the Billing page

2. Choose from one of our Flex Credits packages:

   • 100 credits for $99 ($0.99/credit)

   • 165 credits for $149 ($0.90/credit)

   • 205 credits for $199 ($0.97/credit)

   • 410 credits for $399 ($0.97/credit)

3. Click the "Buy Now" button for your chosen package

4. Complete the PayPal payment process

5. Credits will be added to your account immediately

Using Flex Credits

• Credits can be used for brand analysis when creating new projects

• Each project creation consumes one credit

• Your available credits are displayed in the top navigation bar

• You can view your credit usage history in the Billing page

Key Features

• No Expiration: Your Flex Credits never expire

• No Auto-Renewal: One-time purchase, no recurring charges

• Bulk Discounts: Save more when you buy larger packages

• Usage Tracking: Monitor your credit usage and purchase history

• Combine with Subscription: Can be used alongside subscription credits

Purchase History

You can view your Flex Credits purchase history in the Billing page, which shows:

• Number of credits purchased

• Amount paid

• Purchase date

• Transaction status

FAQ

Q: What happens to my Flex Credits if I also have a subscription? A: The system will use your subscription credits first, then your Flex Credits.

Q: Can I get a refund for unused credits? A: Flex Credits purchases are non-refundable.

Q: How do I know when I'm running low on credits? A: Your current credit balance is always visible in the top navigation bar.

Q: Can I transfer credits to another user? A: No, credits are non-transferable between accounts.

Support

If you have any questions about Flex Credits, please contact our support team at [e-mail].